Positive behaviors I have:
· I allow people to express themselves. I do not interrupt them while they do so. I observe and listen as I look at them in the eyes. I pay attention at all times and express respect. If I am talking over the phone, I try to modulate my voice so they can perceive respect.
· I try to put myself in the other person’s shoes.
· I try to help people to come in contact with their inner selves so they can express themselves.
Negative behaviors I need to improve:
· I need to improve my patience in every single way.
· I have to work more on keeping my thoughts to myself, even more negative ones.
· I have to work more on not giving unsolicited advice.
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